Last Updated: September 16th, 2020 at 6:18 pm
Read Time: 2 Minutes
POWERHOME prides itself in giving customers outstanding service from start to finish when they decide install solar panels with our help. It’s awesome when others recognize us for that work. The most recent case in point: POWERHOME has earned two awards in the 2020 Excellence in Customer Service Awards presented by Business Intelligence Group!
Our entire Customer Service team received one of the awards, and Director of Customer Relations Joe Caban received the other. POWERHOME nearly doubled its revenue total from 2018 to 2019, yet we’ve maintained high marks with our customers. POWERHOME has A+ ratings in all markets with the Better Business Bureau, a 4.4 rating out of 5 on Facebook, and a 4.7 rating out of 5 on Google.
“What our customer care team continues to do in building a movement of solar energy across America is inspiring for us all,” said POWERHOME CEO Jayson Waller. “We feel like we’ve created a streamlined process to get our customers installed as efficiently as possible, communicating with them along the way, and we’re also there for our customers after the install. We’re grateful to be honored with these awards, but that won’t stop us from further innovating to maintain and exceed our own high expectations.”
Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring POWERHOME as they are leading by example and making real progress on improving the daily lives of so many.”
POWERHOME has won multiple awards in recent years, with other crowning achievements including our inclusion on the 2019 Inc. 500 list of the fastest-growing private companies in America. That’s the second time in three years we’ve made the top 100 of that esteemed list. POWERHOME also has been named one of Fast Company’s Most Innovative Companies on its 2020 list, and it is ranked as the No. 6 residential rooftop solar installer in the nation by Solar Power World.